Color. Texture. Heart.

Frequently Asked Questions.

What is your shipping Policy?

Shipping Policy

Barbara Bowling Art  |  3bdesigns-unlimited

Thank you for choosing Barbara Bowling Art! Every piece is printed with care by our vetted fine art printing partners right here in the United States, using archival-quality inks and media built to last a lifetime.

Processing Time

• All orders are printed on demand—each piece is made to order just for you.
• Standard processing time is 3–5 business days from the date your order is placed.
• During peak seasons (holidays, special promotions), processing may take up to 7 business days.
• You will receive an email confirmation when your order is placed and a second email with tracking information once your order ships.

Shipping Methods & Estimated Delivery

Note: Delivery times are estimates and begin after your order has been processed and shipped. Business days are Monday through Friday, excluding federal holidays.

Shipping Costs

• Shipping costs are calculated at checkout based on your cart total, selected shipping method, and delivery destination.
• Orders are shipped via the most cost-effective carrier (USPS, UPS, or FedEx) to ensure safe delivery.
• Large or oversized prints (typically pieces with a long side greater than 40″ or a short side greater than 30″) may require special packaging or crating and could incur additional shipping charges. These fees will be reflected at checkout before you complete your purchase.

Order Tracking

• Once your order ships, you will receive an email with a tracking number and a link to track your package.
• Please allow 24–48 hours after receiving your tracking email for tracking information to update in the carrier's system.
• If you have not received a shipping confirmation within 7 business days of placing your order, please contact us via the email or contact form on the website.

Shipping Destinations

• We currently ship to all 50 U.S. states and U.S. territories.
• APO/FPO military addresses are supported and shipped via USPS. Standard shipping rates apply.
• P.O. Box addresses are accepted for standard-size prints shipped via USPS. Oversized items may require a street address for delivery.
• International shipping is not available at this time. 

Packaging & Handling

• Every print is carefully packaged to ensure it arrives in perfect condition.
• Prints are shipped flat or rolled in protective tubes, depending on size and material.
• Acrylic prints, wood prints, and other rigid materials are packaged with reinforced corners, protective wrap, and sturdy outer cartons.
• Merchandise items (mugs, phone cases, tote bags, throw pillows, puzzles, ornaments, magnets, yoga mats) are individually wrapped and packaged to prevent damage during transit.

Damaged or Lost Shipments

• If your order arrives damaged, please keep all original packaging materials and contact us within 7 days of delivery. Include your order number and photos of the damage, and we will work with you to resolve the issue promptly.
• If your tracking shows “delivered” but you have not received your package, please check with neighbors, your building’s front desk, or any alternate delivery locations. If the package is still missing after 48 hours, contact us, and we will work with the shipping carrier to locate your order or arrange a resolution.
• If your package appears lost in transit (no tracking updates for 10+ business days), please contact us, and we will investigate with the carrier and work toward a resolution.

Order Changes & Cancellations

Every piece is crafted with color, texture, and heart—and we want you to love what arrives at your door. If you need any clarification before ordering, don't hesitate to reach out through our Contact page. We're happy to help you choose the perfect piece!

• Because each order is printed on demand, we have a limited window to make changes or cancel an order.
• If you need to modify or cancel your order, please contact us as soon as possible—ideally within 24 hours of placing your order.
• Once an order has entered production, we may not be able to accommodate changes or cancellations.

What is your Policy on Returns/Exchanges/Refunds? 

Return & Refund Policy

Because every piece is printed on demand and made just for you, all sales are final. We are unable to accept returns, exchanges, or offer refunds once your order has been placed and entered production.

Damaged or Defective Orders: Your art matters to us! If your order arrives damaged, defective, or if you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We'll make it right—whether that means a replacement or another solution that works for you.

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